How to export and back up your Character.AI chats
Last checked: against Character.AI’s help article on data export
Request the official export now. On the web, go to Profile Settings › Account › Manage Account & Data › Export Data; in the app, go to Settings › Legal & Privacy › Export Data. Character.AI’s help center says the export can take 3–4 weeks and the emailed link is valid for 7 days, so save a local copy with a browser tool while you wait.
How do I export my Character.AI chats?
Use the Export Data option in your profile settings, on the web or in the mobile app. These steps follow Character.AI’s help article How do I download my data?, updated 8 October 2026.
On the web
- Go to your Profile.
- Click Profile Settings.
- Click Account.
- Click Manage Account & Data.
- Click Export Data.
The help article says a pop-up confirms that you will receive an email with a link to download your data.
In the mobile app
- Open your Profile.
- Tap the Settings icon.
- Tap Legal & Privacy.
- Tap Export Data.
The help article says a “Success” banner appears once your request has been submitted.
An older help article from 2025 describes the process differently; the steps here follow the article updated on 8 October 2026.
Which backup method should I use?
Request the official export first, because it is the only method run by Character.AI; use a browser tool or manual copies only as a faster extra copy. Every claim about a tool below repeats its own listing or website, checked on 12 November 2026.
| Method | How fast | What it saves | Cost | Main risk |
|---|---|---|---|---|
| Official export (help article) | 3–4 weeks, per Character.AI’s help center | Not described by the help center, beyond “a copy of your account data” | Free; the help article mentions no charge | The emailed link expires after 7 days |
| Backup for Character.AI (Chrome extension) | Not stated on the listing | Store page: chat history, swipes, personas and character cards, saved to your computer | Free, per the listing | A third-party tool gets access to your signed-in account. Character.AI’s terms say users will not use “data mining, robots, scraping or similar automated data gathering or extraction methods”. |
| CAI Tools (Chrome extension) | Not stated on the listing | Store page: chats and character cards, among other features | Store page notes in-app purchases | |
| Morse exporter (bookmark or script) | Morse’s page: “It saves everything in a few minutes.” | Morse’s page: chats, swiped replies, memory boxes, characters you made, characters you talked to, personas | “Free and open source”, per Morse | |
| Chat Exporter for Character.AI (Chrome extension) | Not stated in the README we read | README: chats, characters, personas and memory boxes, saved to a local file | Open source (MIT licence) on GitHub | |
| Manual copy or screenshots | Immediate | Only what you copy | Free | Slow and incomplete |
How long does a Character.AI data export take?
Character.AI’s help center says 3–4 weeks (How do I download my data?). When the export is ready, Character.AI emails a download link to the address on your account, and the link is valid for 7 days from when the email is sent.
Export arrival and expiry reminder
Add 21 and 28 days to the day you asked for the export: that is the 3–4 week window. When the email arrives, download the file within 7 days.
Calculated in your browser. Nothing is sent anywhere.
Some sites claim the export arrives in 24–72 hours. Character.AI’s own help center says 3–4 weeks.
My export email never arrived. What should I do?
First check that it has been more than 4 weeks and that you are looking in the right inbox, then contact Character.AI support.
- Check spam, junk and promotions folders.
- Check the inbox of the email address on your Character.AI account. The help article says the link goes to “the email address associated with your account”.
- Count from the day you made the request: the help center says the export can take 3–4 weeks.
- If the email came more than 7 days ago, the link has expired, according to the help article. The help center does not say whether you then need to request a new export.
- Still nothing? Contact Character.AI through its support request form.
Can I save my chats without waiting for the export?
Yes, independent browser extensions can save a copy now, but they are not made by Character.AI. Review each tool’s permissions and privacy policy before you install it. Character.AI’s terms restrict some automated collection methods; we cannot say how the company would treat any particular tool. We are not affiliated with these developers.
Chrome extension · free
Backup for Character.AI
Chrome Web Store listing, updated 20 October 2026. The store page says it saves chat history, swipes, personas, and character cards to your computer, runs in the browser, and does not need an account or token. Source code: not stated on the listing. One public rating at the time we checked.
Chrome extension · some paid features
CAI Tools
Chrome Web Store listing, version 3.8.3, updated 15 October 2026, with in-app purchases noted on the store page. It can download chats and character cards, among other extras. It has a public GitHub repository. A third-party Chrome-store counter, Chrome-Stats, reported about 40,000 users as of 11 November 2026; the official store page we fetched did not display a user count, so treat “~40k” as a third-party figure.
Bookmark or script · free, open source
Morse exporter
Morse’s import page offers a free, open-source bookmark/script that saves chats, characters you made, personas, and pictures to a file on your device. You do not need a Morse account to save the file. You can then import it into Morse. Source: github.com/trymorse/character-ai-exporter.
Chrome extension · open source
Chat Exporter for Character.AI (Amavie)
A GitHub-hosted, MIT-licensed extension that says it saves chats, characters, personas, and memory boxes to a local file and does not upload them. The Chrome Web Store listing was live on 12 November 2026 (the Firefox add-on was still marked “in review” on the README we read).
How do I back up my characters?
Character.AI’s help center does not say whether the official export includes character definitions, so if your characters matter, also save them with a tool that says it does. These tools’ own pages mention characters:
- Backup for Character.AI: store page mentions character cards.
- CAI Tools: store page mentions character cards.
- Morse exporter: says it saves “the characters you made, with their definitions, greetings, and pictures”, and that “another creator’s definition, which Character.AI keeps private” stays behind.
- Chat Exporter for Character.AI: README says it saves characters.
What do I do after the export arrives?
Unzip the download, then drop the JSON file into our local export viewer to read your chats as conversations. From the viewer you can save each chat as a TXT file or print it to PDF.
FAQ
How do I back up my Character.AI conversations?
Request the official export: on the web, Profile Settings › Account › Manage Account & Data › Export Data; in the app, Settings › Legal & Privacy › Export Data. Character.AI’s help center says it can take 3–4 weeks. While you wait, you can save an extra copy with an independent browser tool or by copying chats by hand.
Does the export include images?
Not stated. Character.AI’s help center does not say whether the export includes images.